Shopify Development

Shopify integrations that connect your ecommerce operation

We connect Shopify with ERP, CRM, inventory, fulfilment and other business systems to create reliable flows of data across your operation.

Shopify Doesn't Operate In Isolation

As ecommerce becomes more established, the storefront becomes one part of a much larger technology environment.

Products may be managed in an ERP, inventory controlled through another system, orders processed by a fulfilment partner and customer information maintained in a CRM.

When these systems operate independently, teams can end up relying on manual processes, duplicated data and workarounds.

We integrate Shopify with the systems behind the business so information can move between them more reliably.

Integration Built Around Your Operation

There is no universal integration architecture because every business manages products, orders and data differently.

We begin by understanding how information currently moves through the organisation, which systems are responsible for it and where manual intervention or disconnected processes are creating problems.

From there, we define the appropriate integration approach around the actual requirements of the business.

What We Integrate

Our integration work can connect Shopify with the systems responsible for running the wider ecommerce operation.

Depending on the project, this can include:

  • ERP platforms
  • CRM systems
  • Inventory management
  • Warehouse and fulfilment systems
  • Product information systems
  • Customer platforms
  • Shipping and logistics tools
  • Finance and accounting systems
  • Third-party applications
  • Custom internal systems

The specific integration is determined by the data, workflows and systems involved.

ERP Integration

Connecting Shopify with an ERP can create a more consistent flow between ecommerce and core business operations.

We can integrate relevant product, inventory, pricing, order and customer information between Shopify and the ERP environment.

The objective is to establish clear ownership of data and reduce the manual processes that often develop when systems are not connected effectively.

Product & Customer Data

Consistent product and customer information is essential when multiple systems contribute to the ecommerce experience.

We consider how product attributes, pricing, availability, customer information and other relevant data should move between Shopify and connected platforms.

The goal is not simply to transfer information, but to establish predictable flows that support how the business actually manages its data.

Reducing Manual Processes

Good systems integration should make everyday ecommerce operations simpler.

When information moves automatically between connected platforms, teams spend less time exporting files, re-entering information and reconciling data across systems.

We look for opportunities to remove unnecessary manual steps while maintaining appropriate control over important business processes.

Integration That Supports The Storefront

Behind-the-scenes systems can have a direct impact on the customer experience.

Accurate inventory, current pricing, reliable product information and timely order updates all contribute to how customers experience the storefront.

We therefore consider integrations from both operational and customer perspectives, ensuring the technology behind Shopify supports the experience customers ultimately see.

Our Approach To Systems Integration

We focus first on understanding the data and workflows before deciding how the systems should connect.

Discovery

We map the existing systems, data sources, workflows and business requirements involved in the integration.

Data Mapping

We establish what information needs to move between systems, where it originates and which platform should be responsible for maintaining it.

Architecture

We define the integration approach, APIs, middleware and data flows required to connect the systems reliably.

Development

We implement the required connections and business logic around the agreed architecture.

Testing

We test data movement, error handling, edge cases and critical operational workflows before the integration is put into production.

Launch & Monitoring

We coordinate deployment and review the integration in its live environment, addressing issues and refinements as required.

Built For Reliability

An integration is only useful when the business can depend on the information moving through it.

We consider data integrity, error handling, system limitations and the practical requirements of maintaining the integration after launch.

Where appropriate, we also build processes that make failures easier to identify and investigate rather than allowing issues to remain hidden within the wider operation.

Why Nine Commerce

Our integration work sits within a broader Shopify development practice, giving us visibility into both the storefront and the systems behind it.

We understand how changes to an integration can affect Shopify, the merchant team and the customer experience.

This allows us to approach systems integration as part of the wider ecommerce architecture rather than as a standalone connection between two platforms.

Have An Integration Requirement In Mind?

Tell us which systems you need to connect, and we’ll assess the data flows and technical requirements for the right integration approach.