Privacy Policy

Introduction

Nine Commerce (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

If you have any questions about this Privacy Policy, you may contact us at hello@ninecommerce.ca.

Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Company name
• Website URL
• City, province, and country
• Information submitted through our contact forms
• Technical information such as IP address and browser data collected through cookies

We collect this information only when you voluntarily provide it or when you interact with our website.

How We Collect Information

We collect personal information:

• When you submit a contact form
• When you communicate with us via email or phone
• When you engage our services
• Through cookies and similar technologies when you browse our website

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide and manage our services
• Communicate regarding ongoing projects
• Improve our website and service offerings
• Comply with legal obligations
• Send occasional marketing communications (only where permitted or consented)

You may opt out of marketing communications at any time.

Sharing of Information

We do not sell your personal information.

We may share your information with:

• Trusted third-party service providers (e.g., email hosting, analytics tools, payment processors)
• Legal authorities, if required by law
• Professional advisors as necessary for legitimate business purposes

Any third party processing data on our behalf is required to protect it appropriately.

Data Storage and International Processing

Your information may be processed or stored outside of Canada. When this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

When no longer required, data is securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Object to certain uses of your information

To exercise these rights, contact us at hello@ninecommerce.ca.

Contact Information

Nine Commerce
48 Yonge St
Toronto, Ontario M5E 1G6
Canada

Email: hello@ninecommerce.ca