Privacy Policy

Introduction

Nine Commerce (“we, “our”) are committed to protecting the privacy and security of the private information we collect about clients and users of our services (“you/your”).

The scope of this privacy declaration is to describe what personal data we collect when you use our website or render our services to you. When we do this, we are the information controller.

Please read this privacy notice precisely as it provides essential information about how we handle your data and your powers.

You must regularly revisit this privacy notice as we may update it (and any supplemental privacy notice) from time to time to reflect how we fulfill our duties.

If you have any questions about any aspect of this privacy notice, you can reach out to us by emailing us at hello@ninecommerce.ca‍

The private information we collect

We gather, handle and are accountable for specific private data about you. When we do so, we are subject to the Office of the Privacy Commissioner of Canada.

The private data we may manage includes (but is not limited to): contact details such as your name, email address, phone number, your website URL, your location (city, province, country) and your company/agency name, which we collect when you email us or fill in our contact form; information about your appointment with us online via our cookies and similar technologies such as your IP address and geographical location; any other information you may provide to us as part of Nine Commerce’ market research.

How your private information is accumulated

We accumulate all private data straight from you — in person, by telephone, text or email and via our website.‍

Purposes for which we use private data

When rendering services to you, we may use your data for the following purposes and on the following legal principles:

1. To provide our services to you
2. To comply with any legal obligations
3. To send you marketing messages about our assistance or other data linking to our company which we think may be of interest to you by email or similar technology consent
4. To improve your browsing experience by personalizing your website, visit
5. Reach out to you when you provide us with market inquiry feedback

Distributing your information‍

We share your data with our vendors and third-party service providers for any enterprise activities, for instance, to provide our e-mail marketing services or for payments processing.

Private data may also be shared with government officials and law enforcement administrators to prevent or detect crime if the law requires and for a legal or contractual claim.

The private information we collect from you may be processed outside of Canada.

However, we have taken appropriate steps to guarantee that the personal data processed outside Canada has the same level of protection as it is within Canada.

We will retain your data for as long as is required to provide you with our services and for a reasonable period after that to enable us to meet our contractual and legal obligations.

At the end of the retention period, your data will be securely deleted or anonymized

We strive to treat all private data securely. We have executed appropriate technological and organizational means to preserve and protect data that we process from unauthorized exposure, use, revision or damage.‍

What are your rights

You have the following rights about your data:

You have the right to access your data and can request copies of it and information regarding our processing.‍

If the private data we hold about you is inaccurate or inadequate, you can ask us to rectify it.

You can withdraw your consent at any time where we are using your data with your consent.

You can object to using your data for direct marketing, including profiling for direct marketing purposes.

You can ask us to restrict the use of your data anytime. In some cases, you can compel us to delete your data.

You can request a machine-readable copy of your data to transfer to another service provider. However, you have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or significantly affects you.

You will not have to pay a charge to obtain your data or execute any other rights.

However, we may charge a reasonable fee if your access request is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, please get in touch with us at: hello@ninecommerce.ca

Contact us

If you have any questions, or wish to exercise any of your rights, then please address your correspondence to: 48 Yonge St, Toronto, Ontario, M5E 1G6

Alternatively, you can email us at hello@ninecommerce.ca